Southwest Airlines Phoenix Sky Harbor International Airport – PHX Terminal

Southwest Airlines uses Terminal 3 at Phoenix Sky Harbor International Airport. The platform handles both the airline’s international and domestic routes. Passengers must check in on time at the counter to utilize other amenities available at the terminal building. Within the Southwest Airlines PHX Terminal, passengers can shop, dine, and lounge at airport lounges after completing ticketing formalities. 

Find out more about the flight arrival and departure from the terminal using the information shared below. The following details will prove helpful in planning the trip. 

Overview Of Southwest Airlines PHX Terminal

Airports are busy, and every corner is crowded, with travelers pacing back and forth to complete boarding/deboarding formalities. At this point, you may find the place very confusing, but keeping your terminal information handy can put you a step ahead of other passengers. Use the interactive map of the terminal to locate the departure gate and terminal. The following details will also be handy.

Southwest Airlines PHX Terminal Arrival & Departure

PHX Terminal 3 is responsible for handling Southwest flight arrival and departure from the airport. This means that a single terminal facilitates boarding and deboarding formalities. Passengers arriving at the terminal can collect baggage from the claim section and take the exit lane. International arrivals will first go through immigration and customs, providing the necessary documents to enter the country. Afterward, they can exit the airport premises to commence their journey. 

Passengers flying out of the terminal can check in first and clear the security checkpoints to proceed further with the departure. The terminal has separate TSA Pre-Check lanes for trusted travelers. If you’re one of them, you can breeze through the screening process. Once the boarding pass is issued, wait until the departure announcement or explore the world-class facilities.

Transportation Between Terminals

The airport offers several options for transfers between terminals. It is very rare to have a connecting flight from a different airline departing from the same terminal. Having multiple means to move from one corner to another can be beneficial to many. 

PHX Sky Train operates 24 hours daily and provides transportation between airport terminals. The service is entirely free of charge. Passengers can locate this on the fifth level of the building. This drastically minimizes the traveling time for travelers and proves more convenient. Passengers can also take elevators or escalators to connect from Terminal 3 to Terminal 4. 

Amenities At Southwest Airlines at PHX Terminal

In addition to the flight-related amenities, there is a range of services accessible to passengers inside the airport terminal. You can explore shopping malls, dine at fine restaurants, make last-minute purchases at convenience stores, or luxuriate at airport lounges. Apart from that, necessary utilities like charging stations, lost and found, banking services, etc., are also available. 

Southwest Airlines Check-in & Customs Facilities At PHX Airport

Passengers flying out of the Southwest terminal at PHX Airport go through a series of flight-related procedures before boarding the plane. These services are spread throughout different levels of the terminal building. Firstly, a passenger passes check-in and security procedures before submitting baggage and accessing other amenities. 

Check-in Ticket Counter

Take your flight confirmation code and necessary travel document to the ticket counter. The authorities will verify your passport or visa to initiate the check-in procedure. You can also select your cabin seat or inquire about flight-related services while completing the process. Once everything is done and dusted, the airline staff will issue you a document called a boarding pass to help you get on the plane. 

Baggage Inspection

If you are traveling with checked baggage or special items, be sure to hand them over to the same counter. The airline staff will thoroughly inspect and pass it through x-ray screening machines to ensure no dangerous item is packed inside. Even for carry-on bags, the same procedure is followed. 

Security And TSA Pre-Check

Every single individual flying out of the terminal must pass the security screening to proceed further with the airport formalities. The terminal uses advanced technology to examine passengers and confirm they are traveling as per the aviation regulations. Moreover, the building has separate lanes for TSA PreCheck and CLEAR security. Eligible members can easily skip long queues at the standard checkpoints. 

Customs And Immigration

Passengers arriving at the airport with Southwest International flights must be present for the customs and immigration formalities. The concerned authority will ask for passports and visas and check the necessary documents. Meanwhile, the customs office will ensure no forbidden items enter the country. It will check your belongings as soon as you reunite with your checked luggage. 

Requesting Special Assistance

The airline provides assistance on special requests to ensure no hurdles are in the way of passengers with mental or physical disabilities. Passengers can forward the request through the official website, contact the customer representative, or by visiting the airport counter. They can ask to make arrangements for a wheelchair, airport assistance, personal guide, arm assistance, etc. Just remember to inform the airline in advance to avoid last-minute hassles and delays. 

Lost And Found Service

In case you have left your bag or any other belongings onboard the plane, the airline will make every effort to reunite you with the lost item. You will have to inform the airline before leaving the airport, file a Lost and Found report through the official website, and provide the necessary details to identify the missing item (such as model name, serial number, brand name, size, color, etc.). 

The airline will stay in touch through your registered contact details and regularly update you on the search. However, the airline is not responsible for unchecked items left on the plane. 

Frequently Asked Question (FAQs)