Frontier Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal

Frontier Airlines flight arrives and takes off from Evans Terminal of Detroit Metropolitan Wayne County Airport. It is the operating base for the airline’s international and domestic routes. The platform is located on the north side of the airport, providing ample services to enhance customer experience. 

Frontier Airlines Detroit Metropolitan Wayne Airport consists of only one concourse that facilitates ticketing, check-in, baggage drop-off, and other pre-flight formalities. Such activities are performed on the upper level of the terminal building, and arrival and transportation are carried out at the lower levels.

Overview of Frontier Airlines DTW Terminal

Having the right visuals of the airport terminal can actually help you plan the next move on the departure day. A passenger has to go from one place to another to complete pre-boarding formalities. To head in the right direction, you can either seek assistance from the airport staff or use the interactive map. 

Departures of Frontier At DTW Airport

Passengers departing from DTW with Frontier Airlines will have to complete check-in and other ticketing procedures at North Terminal. Here, passengers can purchase tickets, check in their baggage, print boarding passes, and wait until it’s time to embark on the plane. 

Arrival Terminal of Frontier Airlines

Frontier Airlines Detroit Metropolitan Wayne Airport flight arrives at Evans Terminal. Passengers can head straight to the baggage claim section to retrieve their belongings and start leaving the airport. Since the terminal handles international flights as well, passengers getting off such planes must go through customs and immigration. 

Amenities for Frontier Passengers

Check-in & Customs Facilities At DTW

The flight formalities are all segregated throughout the airport terminal in a way that makes things a lot easier for passengers. The departure and baggage sections are located on the upper level. Meanwhile, for passengers arriving at the airport, the baggage claim, immigration, and customs duty are located on the lower level of the terminal. 

Upper Levels

Passengers getting ready to depart and board their plane reach the upper levels of the building to complete the following activities:

Flight Check-in

Upon providing the ticket confirmation number and last name, the passenger commerce the check-in procedure. The airline staff will then verify the travel documents such as passports, visas, and similar papers. When a passenger ticks all the boxes, the staff issues a boarding pass.

Hand Over Checked Baggage

Passengers with checked bags can submit them at the same counter as check-in. Each and every item is inspected throughout based on the airline baggage policies. Similarly, the cabin bags are checked before being boarded on the plane. 

Ticketing Office

Frontier Airlines’ reservation counter is also located at this level. Passengers can purchase a fresh ticket or make changes to the already booked one. In addition, a traveler can inquire about flight rescheduling, cancellation, inflight services, and other related concerns. The airline employee will attend to you at the counter, so they will provide the right guidance. 

Lost and Found

Passengers who misplace their items on board the plane must report it to the airline counter. They will ask the concerned passenger to fill out the Lost and Found form. Provide the details about the missing item as accurately as possible. The airline will do its best to locate the items and reunite the passengers with them. 

Lower Levels

The baggage claim and customs are all handled at the ground level of the airport as the arrival of the passengers deplanes to leave the airport. Placing these formalities on the lower levels of the building makes it more convenient for the passengers.

Baggage Claim

Upon landing at the airport, passengers are led towards the baggage claim section at the terminal. There, they can collect their checked items from the carousel or conveyor belt. 

Customs Duty

When international passengers arrive at the terminal, their belongings are checked at the customs duty office. This makes sure that no prohibited items enter the country. If found, the authorities will confiscate it straightaway. The procedure includes the usage of x-ray screening machines as well. 

Immigration Formalities

After clearing the customs, passengers must head to the immigration office and provide their travel documents. The officers will check whether they have the right documents to enter the country. They will check official IDs, Passports, Visas, and similar travel papers. 

Frequently Asked Questions (FAQs)