If you plan to book your ticket with Alaska Airlines for your upcoming trip from Chicago O’Hare International Airport (ORD), arriving informed will make your trip even better and stress-free. Below, you will get all the essential information you need to navigate the airport, from reaching the airport and finding your terminal & your check-in counters to exploring dining options and amenities. Knowing what to expect at this airport and the flight will help you arrive prepared and witness a comfortable experience, whether it is your first time travelling or a usual one.
Terminal Used By Alaska Airlines At ORD
If you have an upcoming flight with Alaska Airlines at Chicago O’Hare International Airport (ORD), you’ll use Terminal 2. This terminal also serves other airlines like Air Canada and JetBlue. Check your boarding pass for the specific gate number within Terminal 2, easily searchable on concourses E or F.
How To Find Terminal 2 At O’Hare International Airport
Finding Terminal 2 at this ORD airport is very easy. All you have to do is check the ways to see it below and follow what suits you.
- Directional Signs– Look at the signs in the airport directing you to Terminal 2. They’ll be visible and will direct you in the right direction.
- Boarding Pass– Your boarding pass will include your terminal number and gate.
- Airport Map– ORD airport’s website and app provide detailed maps, allowing you to find Terminal 2.
- Take Help From Staff—Ask airport staff for help if you need clarification. They’ll guide you to Terminal 2.
Choosing the Transportation To Reach ORD Airport
Regarding reaching the ORD with suitable transport, there are several ways to reach O’Hare Airport. Know about the options below:
Public Transportation
- CTA Blue Line– This train provides a direct and much less costly way to get to the airport in no time.
- Pace Buses– These buses connect O’Hare to various suburban areas, providing an easy option for those in need.
Ride-Sharing Services:
- Uber and Lyft—These two sharing cab apps are very popular as they offer convenient door-to-door service at a reasonable price. However, their prices can fluctuate based on demand and other factors.
Taxis
Taxis provide the fastest and most direct service to the airport, but they are also the most expensive option.
Other Options
- Private Car—You can book a private car service if you require a more personal vehicle. This is best for large groups or those traveling with kids.
- Parking– If you prefer to drive yourself, O’Hare Airport has several parking options available.
ORD Airport Amenities & Services
Taking off from Chicago O’Hare Airport (ORD) with Alaska Airlines can be very easy, with a wide range of amenities and services available. If you need to stay connected, relax, eat something, or purchase, ORD has got you. Check out the amenities below:
WI-FI | Power Stations | Banking Services |
Business Center | Spa Center | Multi-Modal Facility |
Art Exhibitions | Hilton Health Club | USO |
Passenger Paging | Yoga Room | Chapel |
Currency Exchange | ATMs | Car Rentals |
Ground Transportation | Parking | Luggage Storage |
Lost and Found | Family Services | Pet Relief Areas |
Restaurants and Bars | Shops | Duty-Free Shopping |
Hair Salons and Spas | Shoe Shines | Newsstands |
Bookstores | Gift Shops | Convenience Stores |
Pharmacies | Medical Facilities | Dental Services |
Alaska Airlines In-Flight Services & Facilities
When you choose Alaska Airlines to fly to your destination, the airline ensures you get full comfort and relaxation. To do so, they offer many services and facilities mentioned below:
Food & Beverages | |
Meal service | Snacks and Appetisers |
Pre-order meals | Regional food options |
Alcoholic and non-alcoholic drinks | Coffee and tea |
Entertainment | |
In-flight movies and TV shows | On-demand entertainment options |
Wi-Fi | Power outlets |
Comfort & Amenities | |
Spacious cabins | Comfortable seats |
Blankets and pillows | Earphones |
Personal care kits | Accessible lavatories |
Children’s Services | |
Activity kits and coloring books | Children’s meals |
Special Assistance | |
Assistance for passengers with disabilities | Medical assistance |
Information & Communication | |
Flight status updates | In-flight announcements |
Other Amenities | |
Duty-free shopping | Reading materials |
Games and puzzles | Lost and found |
Pet travel | Unaccompanied minor service |
Language assistance | Special dietary needs |
Pre-Departure Procedures For Alaska Flight At ORD
Once you have arrived at the airport, you have to follow some procedures before boarding the flight mentioned below:
Check-in For Flight
To check-in for your flight, you have three methods to choose from, including online method (most convenient), self-kiosk & airport counter check-in:
- Online
- Visit the Alaska Airlines website or app.
- Enter your confirmation number or e-ticket number.
- Select your seats and check-in for your flight.
- You’ll receive a boarding pass via email or on the app itself. Save the pass, or you can print it at home.
- Airport Counter
- If you prefer checking in at the airport with staff assistance, go to the Alaska Airlines check-in counter after reaching the airport.
- Have your ID and e-ticket or confirmation number ready.
- The staff will check you in, confirm your seats, and issue your boarding pass.
- Self-Service Kiosk:
- To check in on your own, go to the Alaska Airlines self-service kiosks at ORD.
- Follow the on-screen instructions to check in for your flight.
- Once done, you’ll receive a printed boarding pass at the kiosk.
Security Check
After you check in for the Alaska flight, you must undergo the screening process. You might also have to open your luggage or remove your shoes.
- Move to the security checkpoint for the security screening process.
- Remove shoes, belts, and any large metal objects from your pockets.
- Place your carry-on luggage and personal items in the bins for screening.
- It is essential to do as the officers say.
Boarding Time
After all the procedures, you will proceed to boarding the flight, but follow these last steps first:
- Check the information screens at ORD to find your gate number.
- Reach your gate, and then you will have to wait for boarding.
- The gate agent will announce when boarding starts for different groups.
- When your group gets a call, present your boarding pass to the staff & board the plane.
What To Do After Landing At ORD?
If you just landed or are about to arrive at O’Hare International Airport on your Alaska Airlines flight and need clarification about what to do next. In that case, we have all the information ready. Know all the procedures below:
De-boarding
- Once the aircraft has landed properly, the flight attendants will announce that passengers should get off the plane row by row.
- Grab your things and follow the flight attendants’ directions to exit the plane.
Baggage Claim
- Find the baggage claim area for your landed flight.
- Check the arrival information screens to confirm the belt number for your luggage.
- Wait for your bags to come & collect them from the assigned luggage belt.
Customs & Immigration
- If you arrive on an international flight, you must go through the customs and immigration process.
- You need to go as per the directional signs & instructions to the immigration area.
- Fill out any required forms and show your passport and travel documents to the customs and immigration officers.
Ground Transportation
- Once you have got your bags & cleared customs, you can go to ground transportation.
- Several options are available at ORD airport, including:
- Rental cars
- Taxis
- Ride-sharing services
- Public transportation
Inquiries Managed By Alaska Airlines
Alaska Airlines has always wanted its passengers to experience a smooth and pleasant flight without any hassle. This list covers common questions, from booking your flight to managing your reservation and everything in between.
Booking Flights | Checking In | Managing Reservations |
Flight Status Updates | Baggage Information | Travel Documents & Requirements |
Pet Travel | In-Flight Services | Seat Selection |
Upgrades | Cancellations & Changes | Refunds |
Mileage Plan & Rewards | Special Assistance | Lost & Found |
Airport Information | Complaints & Feedback | Payment & Billing |
Travel Insurance | Visa & Passport Requirements | Unaccompanied Minors |
Group Travel | Corporate Travel | Special Offers & Promotions |
Alaska Lounge Access | Companion Fares | Connecting Flights |
Family Travel | International Travel | Disability Assistance |
Frequently Asked Question (FAQs)
Alaska Airlines uses Terminal 2 at O’Hare International Airport (ORD). Passengers can easily reach the terminal with the help of signs or by asking the staff.
The Alaska Airlines ticket counters are at Terminal 2, Door 2E. If you are confused about where they are, don’t hesitate to ask the staff for help.
You must reach 2-3 hours before departure, especially if you have checked bags or pets or are travelling internationally.
Yes, you can get your boarding pass through the Alaska Airlines mobile app. When you arrive at the airport, bring your boarding pass and go straight to security.
The baggage claim area for Alaska Airlines flights is at Terminal 2. If you need directions, ask the staff for help.
No, Alaska Airlines does not have its own lounge at ORD. However, passengers with the airline’s elite status may be able to access other lounges in the airport.
This airport offers various parking options, including short-term, long-term, and valet parking.
They offer various dining options, including restaurants, cafes, and takeaway options.
Passengers can change their flight at the airport, but fees and availability may apply.
If you miss your flight, please contact Alaska Airlines immediately. They will try re-booking you on the next available flight, but fees may apply.
Alaska Airlines Other Pages
- Alaska Airlines Phoenix Sky Harbor International Airport – PHX Terminal
- Alaska Airlines San Jose Mineta International Airport – SJC Terminal
- Alaska Airlines Fort Lauderdale–Hollywood International Airport – FLL Terminal
- Alaska Airlines Orlando International Airport – MCO Terminal
- Alaska Airlines Los Angeles International Airport – LAX Terminal
- Alaska Airlines Minneapolis-St Paul International Airport – MSP Terminal
- Alaska Airlines Portland International Airport – PDX Terminal
- Alaska Airlines Boston Logan International Airport – BOS Terminal
- Alaska Airlines Newark Liberty International Airport – EWR Terminal
- Alaska Airlines San Francisco International Airport – SFO Terminal
- Alaska Airlines Sacramento International Airport – SMF Terminal
- Alaska Airlines Dallas Fort Worth International Airport – DFW Terminal
- Alaska Airlines John F. Kennedy International Airport – JFK Terminal