British Airways Newark Liberty International Airport – EWR Terminal

British Airways offers highly exceptional and top-class services to all the passengers traveling with them. Apart from the inflight services, the airline offers top-notch amenities at the airport. Newark Liberty International Airport serves many airlines, with British Airways being one of them. If you have booked a ticket to anywhere in the world and are going to travel from EWR Airport with this airline, you must carry all the essential information such as flight details, counters information, etc., which may save you from many unwanted stressful surprises.

Information About British Airways at EWR Airport

British Airways uses Terminal B at Newark International Airport, managing all its operations, including departure and arrival. The airlines at the terminal offer various high-quality services to all travelers reaching the airport. These services include ATMs, restaurants, lounges, currency exchange, booking and reservation, cancellation counter, seat upgrades, pet relief area, etc. 

Carrying all this information before reaching the airport may help you save a lot of your time. Once you reach the terminal, you can head to any counters to resolve your issues or get a clarification on anything. Additionally, you can visit any restrooms or lounges available at the terminal to rest or take a short nap while waiting for your flight. 

British Airways EWR Terminal Details

Rather than asking the people around you, you can directly reach the terminal without hassle with their social media handles. Here is all the information about  the airline and the airport: 

British Airways EWR Airport Services & Amenities

British Airways is always dedicated to providing its passengers with top-notch service. Whether it’s an inflight service or at the airport, passengers will get what they’d pay for. The amenities include medical service, flight status, booking reservation and confirmation, etc. Here is a list of all the services available:

Booking & Reservations

Booking a flight ticket was one of the biggest issues long ago. As technology evolves, everything changes in almost every business industry. The same goes for the aviation industry, as the airline uses an automated booking and reservation system so passengers can easily make a reservation without any hassle. In addition, the airline offers many booking channels for travelers to choose from at their convenience. It includes online flight booking, booking through call, self-serve kiosks, or at the airport booking counter. 

Every method follows the same booking process; however, online and on-call reservations are the most convenient, allowing you to book a flight anywhere. Alternatively, you can personally visit the Newark Liberty Airport terminal’s booking counter and request to make a reservation on your behalf. Also, the self-serve kiosk can make the process quick and easy:

Online Bookings & Reservations

You can easily book a flight through the official website or the British Airways mobile app. Follow the below steps to do the same:

• Visit the British official website or app.
• Locate the Login option.
• Login by entering all the credentials. 
• Now, select the “Book Flight” option on the screen.
• Choose your preferred date and time of the flight.
• Select your preferred class, date, and time for the flight.
• Give all the necessary documents. 
• Check the price for the booking and confirm it by paying the amount.
• Once done, an e-ticket will be received via your registered email ID.

Booking Via Call

Another quickest and easiest way to make a reservation is via call. Here are all the possible steps to make it happen: 

• Call the airline’s toll-free number.
• Select the options to connect with a live executive.
• When the executive connects on call, request to make a flight booking.
• Provide all the required information they asked for. 
• You can also confirm the charges applicable for the booking.
• After registration, an e-ticket will be sent to your email.

Booking Through the Kiosk

The self-serve kiosk is a great way to do many things related to your flight booking, reservation, management, upgrade, and cancellation. Following the on-screen prompts, you can easily book a flight through the kiosk. First, click on the flight booking and provide all the necessary details, such as the flight’s date, time, and class. It may also include personal information. Then, following the instructions, you can book your flight quickly.

At the Ticket Counter

Already at the airport? Then, there is no need to worry about making a reservation through mobile, app, call, or kiosk. You can directly head towards the Terminal B of the EWR Airport. Once you reach the terminal, look for the British Airways Booking Counter. Inform the counter-executive to book a flight on your behalf. 

The agent will then take further action to proceed with the reservation. When asked, provide all the required documents and confirm the applicable price for the flight ticket. Pay the amount, and you will be good to go. Your registered email will receive all your flight ticket and reservation details. 

Manage Booking

Managing a flight booking or making any possible change is as simple as booking a new flight. All you have to do is log in to the online portal or mobile app, click the Manage Booking option, select your itinerary, and make the desired changes. Once done, you can save the itinerary, and the changes will reflect. 

If you are uncomfortable with the online or on-call process, you can directly visit the airport to use the kiosk or reach the British Airways Booking counter and request the executive to make the possible changes to your travel itinerary.

Counter Executives available at the terminal will always be there to help and guide you in any possible way. You can either ask to manage the booking or ask for any issue you face.

Check-in Process

One of the most hectic and time-consuming processes at the airport is to check in for your flight. To solve the long queue issues and make the process completely hassle-free, British Airways recommends passengers complete the check-in process through any of the online modes or by making a call to the guest care staff. You can visit the official website or mobile app, click the online check-in option, fill in all the required details, and complete the process. Once done, the confirmation and boarding pass will be received on the registered email. 

Apart from this, you can call the airline’s staff directly at the toll-free number and ask the check-in counter executive to follow the check-in process on your behalf. Alternatively, if you are already at the airport, you can either head to the kiosk, which can also print your boarding pass, or reach the check-in counter. Once reached, request the counter staff to complete the check-in process. The agent will then provide you with the boarding pass simultaneously. 

Booking Cancellation

Many people think they may lose all their money if they cancel their flight tickets. However, that’s not the case with British Airways, as the airline offers flexible cancellation policies for travelers. It also includes 24-hour risk-free cancellation, under which a passenger can cancel a flight ticket within 24 hours of making a reservation. The airline will provide a full refund if the cancellation is made seven days before the scheduled flight departure. In addition, the airline accepts refund requests in some exceptional cases.

Passengers can also check whether the tickets purchased are refundable or non-refundable, after which the airline takes appropriate action. Even if the ticket is non-refundable, the airline may provide a refund if there is any valid emergency reason for the cancellation.  

In order to cancel a flight, you can open the app or online website, click on the “Manage Booking” option, select the flight itinerary, and click on the “Cancel Flight” option. Alternatively, this can also be done through the calling channel, kiosk, or at the airport by requesting the counter agent to cancel the flight on your behalf by providing the relevant reason for cancellation. 

Missed Flight Refund

If you missed your flight due to an emergency, you can inform the airline as quickly as possible. According to the airline’s policy, once the flight is missed and the passenger tickets is marked as “No-show,” the airline doesn’t offer any refund amount. However, emergencies or sudden demise of any family member or relative can be exceptional, and the airline may allow them to get a refund. 

Additionally, you can inform the airline before your flight departure about the issue so there will be no hassle while requesting a refund. If you don’t show up at the airport at the time of your flight departure, the airline will mark your reservation as a no-show.

Lost and Found

Have you ever lost your luggage at the airport? If you are wondering what will happen if something happens like this, then let us tell you that you don’t have to worry about it. The airline has a dedicated Lost and Found counter available at the airport where you can immediately report the issue. Once the airline knows about this, they will take appropriate action to find your luggage immediately. 

If you can reach the airline’s counter, inform the counter staff about the issue. If the counter is too far from the airport, you can call the airline’s toll-free number, visit the official website or mobile app, click the lost and found option, and file a complaint. The Newark Liberty International Airport is under CCTV surveillance 24/7.

Pet Travel Facility

British Airways passengers can only carry service dogs inside the cabin. The airline restricted other pets from traveling as cabin luggage. However, there are several restrictions that a passenger must follow before and after getting on board. In addition, the airline can only accept pets if the passengers inform them at least 48 hours prior to the flight departure. Also, carry the pet with proper restrictions and bring your valid certificates and documents. 

Additional Assistance

Traveling with a patient or having serious medical issues may let you consider whether the airline can offer additional assistance. But, if you inform the airline in advance about the problem, say 48 hours before the flight departure, the airline will arrange all the required things for you. British Airways offers additional assistance to the passengers by providing them with wheelchairs, medical help, etc. 

Lounge

British Airways has two lounges available at Newark Liberty International Airport on both terminals that are A and B. British Airways Galleries Lounge is located at terminal B, near Gates B50-58, which is operational from Monday to Sunday, 05 am to 08 am and 03 pm to 10.45 pm. The lounge offers premium facilities for first-class business-class passengers and Executive Club Gold and Silver members. Also, travelers with Oneworld Business class tickets, Oneworld Emerald and Sapphire members, etc. 

Similarly, another lounge is the American Airlines Admirals Club on Terminal A near Gates 30-39. The lounge is operational from Sunday to Friday from 05 am to 07.30 pm and on Saturday from 05 am to 06.30 pm.  First-class passengers are eligible for access. Also, Executive Club Gold Members, One world First Class Passengers, and One world Emerald Members are eligible to enjoy the lounge services at the airport. 

Parking Service

Newark International Airport allows passengers to park their vehicles in the airport’s dedicated parking facility, which is highly secured and completely safe for the vehicle. EWR Parking offers short-term parking, daily parking, and economy parking facilities so passengers can book a slot easily through online reservations. The parking facility is also available on hourly charges. The fees for parking vary depending on the type and duration. You can visit the official website of EWR Airport and check for the parking charges for each type.

Wrap Up!

Making a British Airways flight reservation is no longer a heavy task. Passengers can opt for any available channels to make a booking quickly without any hassle. In addition, the airline offers several facilities at Newark Liberty International Airport (EWR) Terminal B, the airline’s operational terminal. Keeping all this information with you can save you from many unwanted surprises that could be stressful for the entire journey. 

Frequently Asked Question (FAQs)