Emirates Airlines Milan Malpensa Airport – MXP Terminal

The largest airport in northern Italy, Milan Malpensa, welcomes the Emirates flights at terminal 1. There are two main buildings inside MXP, out of which Terminal 1 is the most prominent and larger one. The two terminals are connected with free-of-cost airport shuttles and trains. All Emirates passengers can use the blog below to make their way out after the completion of their journey. 

Passengers catching flights from the Emirates MXP terminal can also benefit from this article. Get the location of check-in counters and lounge before arriving at the airport to reduce your stress. 

What terminal is Emirates MXP?

Emirates Airlines MXP operates flights to and from Dubai–International and New York–JFK at the Milan Malpensa Airport. Lombardy, Canton of Ticino Piedmont, and Liguria are the main regions in northern Italy that depend on MXP for their air transportation. Here’s what you must know before your landing and departure:

ARRIVAL: Terminal 1 is the landing strip of Emirates flights at the Milan Airport. From carousels for baggage claim to immigration and customs duties, the building is equipped with counters for all post-flight producers. 

DEPARTURE: Emirates planes to JFK and DXB depart from Terminal 1 at MXP. You can easily access the check-in desks and reach out to the airline representatives for personal assistance. 

Get in Touch with the Airline and the Airport

Use the airline’s social media handles and official website to connect with the authorities before your flight. This can help you manage your reservation, book special assistance beforehand, and better understand the place. Moreover, you will be the first to know if there are any updates.

Assistance Offered at Emirates Airlines MXP

There are so many tasks that you need to complete before your flight departs. From checking-in no later than an hour, boarding between 45 to 20 minutes before departure, and immigration and customs during arrivals, passengers may need a hand to get these tasks done on time. That’s what these airport staff are for. Here is a list of services you can expect them to deliver. 

Airport Ticket Desk

For last-minute flight purchases, you should reach the airport at least four hours before the scheduled flight departure. The Emirates ticket counters open every day so that passengers can buy the tickets of their choice based on availability in the nick of time. Whether you want to travel to Dubai or New York, the airline representatives are at your service.

Check-in Counter for Seat Selection

Getting boarding passes is an essential part of flying. Even though Emirates allows passengers the option of online check-ins via the mobile app and official website, if you choose an offline method, the staff at the airport will warmly welcome you. The check‑in desks allow passengers to start the process 3-4 hours before departure. Then, you also have Self-check-in kiosks if you want to avoid long queues. 

Baggage Services and Allowances

Drop your bags for checked luggage at the check-in desks at least 90 minutes before departure. If you have extra baggage, you can pay for an additional allowance, and you can also get trolleys to carry them around the airport. Learn the criteria for bringing sports equipment as checked baggage. 

Upgrades and Flight Change

Are you unsatisfied with the seat you initially purchased? Contact Emirates customer service representatives at the airport for upgrades. Pay with cash or Skywards Miles and get the cabin of your choice. You may also change your itinerary after consulting with the staff about the price difference.

Cancellation and Refund Queries

At the Emirates terminal MXP, you can find employees who can help you cancel your bookings and initiate a refund. Nevertheless, you must confirm whether your tickets are refundable before making a decision. You must also ask about the mode of refund, exemplified as flight credit or to the bank account.

Malpensa Aeroporto Railway station

The Malpensa Aeroporto Rail network’s route stops at Cadorna, Centrale, Porta Garibaldi, and Bovisa stations to connect the airport with Milan. You can also use the free Shuttle Service Malpensa to travel between the terminals inside MXP. Other ground transport options include. 

• Car
• Coach 
• Taxi
• Car sharing
• Rental Car
• Car hire with driver
• Controlled traffic area

Passengers with Disability

Whether you are traveling with age-related, sensory, or physical disability, Milan Malpensa Airport accommodates services to make sure your travels are safe, comfortable, and convenient. The airport has Braille buttons and tactile guide paths for visually impaired passengers, wheelchairs for those with reduced mobility and Non-visible disabilities and the autism project for other travelers.

Lost luggage and items

Report your lost property at the lost and found department on the ground floor after security. The staff will register your complaint, look for the item, keep you posted on updates, and inform you if there is any progress. You may also check the official website and fill out a form to register the lost property complaint. 

Other Services Include:

During your stay at the Milan Malpensa Airport, you can enjoy delicious Italian food at the Restaurants, taste fine spirits at the bar, access high-speed airport WiFi, and complete your financial procedures at Bank and Currency exchange counters.

Frequently Asked Question (FAQs)