Icelandair Helsinki Airport – HEL Terminal

Are you keen to know about what counters you have to deal with while processing your Icelandair flight from the Helsinki Airport? Are you wondering whether the airline even operates there or not? For your information, the HEL Airport does handle Icelandair flight operations.

This guide will reveal to you whether you will get to use any airline specific counters or not. This quick read will clear all your donuts, along with providing additional insights about your air journey. 

So, without further ado, let’s get started.

A Quick Overview of Icelandair Helsinki Airport (HEL)

Here’s a brief sketch of the Helsinki Airport, along with some particulars of Icelandair and the terminal it uses here.

What Terminal is Icelandair at HEL?

Whether you have a flight or will land with Icelandair at the Helsinki Airport, you will have your flight procedures from the Airside Terminal 1. You will find a range of services at this portal.

Here’s what your air ventures with Icelandair at the HEL Airside Terminal look like.

Icelandair HEL Terminal Departures

To all the passengers of Icelandair, you are requested to be at Terminal 1 of HEL Airport to catch your flight. Make sure to complete your check-in procedures 2-3 hours ahead of your flight departure. After clearing security you can avail of the dining, shopping, lounging, and several other services from here. When it’s time to board, proceed with the gates assigned to you and get on your airplane. 

Keep all your essential documents and boarding passes handy with you throughout your journey at the Icelandair HEL Terminal.

Icelandair HEL Terminal Arrivals

Passengers getting off their Icelandair flight will conclude their tours at Terminal 1 only. Going through customs and immigration and collecting your belongings from baggage carousels are the major steps to perform when you land at Icelandair HEL Terminal.

Along with this, you can also access a variety of other services from this gateway. It includes banking facilities, currency exchange, travel information, lost and found service, ground transport, and more.

Icelandair Counters At HEL Airport

Finally, we have arrived at the section that will answer your query about whether there is a counter for Icelandair Airline at the Helsinki Airport. Since Icelandair shares a small space at the airport to run its flight operations, it definitely has its own counters as well. They are as follows.

Ticketing Counters

One of the primary counters of Icelandair is the ticketing desk. The major role of this counter is to process flight booking, cancelation and seek a refund. In case you need information about your upcoming flight, get medical aid and special assistance, learn the airline’s rules, or find directions, the Icelandair officials at the ticketing counters will help you.

Check-In Counters

Another vital Icelandair counter at HEL Airport is the check-in desk. It is the checkpoint where passengers arrive to inform them that they are present to board their flight. It has specific opening and closing hours. Hence, make sure to complete your check-in on time. 

Here, you will also receive your boarding pass. This counter also serves as your baggage drop counter, where you will submit your bags. The airline’s officials will tag and send them over to the cargo.

Information Desk

Besides the ticketing counters, you can also get general travel details from Icelandair information counters at the HEL Airport. The agents here can assist you with common issues such as navigating the airport, getting special services like a wheelchair, knowing your flight status, and obtaining travel guidance.

Special Assistance Counters

You can seek special assistance services from the ticketing counters or reach out to the designated special assistance desks at Icelandair HEL Terminal to get direct help. Here, you can get a variety of facilities according to your special needs. It involves a wheelchair, mobility equipment, travel guidance to Unaccompanied minors and elderly passengers, medical aid, and more.

Currency Exchange

Last but not least in the list of Icelandair counters found at the Helsinki Airport is the currency exchange. It is an essential service provided by the airlines to its international passengers. Those who are traveling to a different country may require a different currency to use in their new destination. These counters can ask for your travel documents for identity authentication, so make sure to keep them in handy.

Conclusion

That sums it all up. Your question in the initial aspects of this guide was whether Icelandair has a counter at the Helsinki Airport. The manual suggests it does. By the end of this read, you haven’t just received your answer but got a complete summary of the different counters present at the Icelandair HEL Terminal.

Frequently Asked Question (FAQs)