Southwest Airlines Minneapolis–Saint Paul International Airport – MSP Terminal

Southwest Airlines offers flight service from Terminal 2 at Minneapolis–Saint Paul International Airport. All its flights arrive and depart from the terminal concourse named Humphrey, often denoted as ‘H.’ The airline has been providing affordable nonstop flights to passengers along with good amenities and helpful staff at the terminal. Given that, travelers will surely experience seamless boarding/de-boarding and a great time at the Southwest Airlines MSP Terminal. 

Getting Around Southwest Airlines At MSP Airport

Whether setting off on a new journey or coming back home, having the correct information about the airport is equally important as planning an itinerary. This page will give an idea of your journey experience when departing from MSP Airport Southwest Airlines Terminal. We will start with some basic details about the airline and the airport. 

Transportation Between Terminals

The Minneapolis-St. Paul Airport provides Free light rail services, which customers can use to commute between the terminals. This train operates every 15 minutes from 3:30 A.M. approx. to 12:00 A.M. and takes about 4 to 5 minutes to reach the desired location. Be it any time of the day, the service is always available seven days a week, ensuring you get to the right terminal at the right time. 

Additionally, inter-terminal shuttle services are also provided as a substitute for Light Rail Transit for people with mobility concerns or families with children. At terminal 2, the shuttle service picks up and drops off passengers on the Purple Ramp’s ground level.

Southwest Airlines Amenities at MSP Terminal

Every passenger stops at the airport terminal before starting their journey or coming back home. Therefore, public facilities with additional entertaining and exciting options are important for customer preference and satisfaction.

Shopping Spots

If you have enough time before the boarding call or have a long layover, you can shop at some of the amazing shops at the terminal. The airport features around 100 shops, a blend of local stores and national brands such as:

• Adventure North
• Aveda
• Hammer Made
• Kiehl’s
• MSP Duty-Free
• Open Book
• Prince
• Swarovski

Take Tasty Bites

Feeling hungry before the flight? Why not explore delicious menus at the airport Southwest Airlines MSP Terminal? The following are some options to make your travel even tastier:

• Minnesota Wild Bar and Restaurant
• Starbucks
• Subway
• Farmer’s Fridge
• Cocina Del Barrio
• Caribou Coffee

FREE Wi-Fi Connectivity

The airport provides wireless Internet access to every corner of the airport, including the Southwest MSP Terminal. To use it, open your device and connect to the airport wifi using the different network choices. After accepting the terms and conditions, you will receive a four-hour free session. Enjoy your free time surfing the internet!

Lost and Found Services

Oops! Did you leave something at the airport or onboard? Worry not; you can easily retrieve it with the help of lost and found services. If you misplaced an item at the airport, visit the concerned office located at Terminal 1 between 7:30 A.M. and 3:30 P.M. Contact the airline staff before leaving the airport if the item was last seen on the plane.

Airport Lounges

Southwest Airlines does not have any lounge services for its passengers. Fortunately, the Escape Lounge at Minneapolis–Saint Paul International Airport is accessible to every passenger. The lounge is spread across a 5,000-square-foot area offering complimentary drinks, food, magazines, and, most importantly, a space to chill and relax. 

Other Service

The amenities just don’t end here; there are other amenities available at the Southwest Terminal at MSP airport, completing your travel journey. 

Services Offered By Southwest Airlines At MSP Terminal

Southwest is responsible for offering boarding and deboarding services at the MSP Terminal. The airline has stationed service desks at the airport to assist with everything from checking for a flight to boarding a plane. 

New Ticket Reservation

Southwest provides the facility to book tickets from the ticket counter at MSP Terminal 2. Upon reaching the airport, speak with the airline representative and provide details of your trip, and the agent will provide you with the best options. 

Flight Check-in & Boarding Pass

It is mandatory for a passenger to go through the check-in procedure to get the boarding pass for the plane. At the check-in counter, present your necessary travel documents and clear the identification and verification process. 

Security Screening

At Southwest MSP Terminal, two security points are located on Level 2. The airport uses a range of technologies, such as metal detectors, X-ray machines, and Advanced Imaging Technology (AIT) machines, to screen every traveler. Passengers can even reserve their spot at the TSA Security Checkpoint screening area via the MSP Reserve Application. 

Immigration and Customs Duty

The airport follows U.S. Customs and Border Protection (CBP) for international passengers. Upon arriving at the airport, they will have to stop by the immigration and customs duty section. This procedure is carried out to ensure that a passenger has the proper documents to enter the country. 

Frequently Asked Questions (FAQs)